Thank you for your support to woolily.com!
Your package has been in transit now, and we are so sorry that there are a few days of shipping delay during the epidemic.
We hope shopping with woolily.com with fun and happy. But there are some reasons causing the delay of shipping which are beyond our control.
Due to COVID-19, many international airlines have been drastically reduced. So some orders will take longer than usual to arrive there.
An increase in online shopping has led to more packages coming from overseas. This has caused a backlog of packages that need to be processed though US customs. Because of this, some packages are being held at customs longer than usual.
Many local shipping providers，such as USPS，DHL and FedEx, which are experiencing delays due to a much higher volume of shipments during COVID-19.
Tracking info will be updated again when customs clearance completed, you can track the parcel by the link: https://www.17track.net/en
We are trying our best to deliver package to you asap, your patience will be highly appreciated.
If any questions, please feel free to contact us: [email protected]